Pasteur Staff Garage Carpool Program

1. Open the Stanford Medicine Parking App or use the website to login using your Stanford email address and password

2. The first time you log in, you will be asked to set up your location permissions. A pop-up will appear on your screen:

• The carpool program requires your location to open the garage gates and to verify your carpool group
• On iPhones, you will see 2 separate pop-ups:
  • For pop-up #1, please select “Allow While Using App” for the app to see your location
  • For pop-up #2, please select “Change to Always Allow"
• Each member of your carpool group should have locations permissions allowed
• If you already have the app, you can always modify locations permissions
  • For IOS, go to Settings > Privacy & Security > Location Services > Select the Stanford Medicine Parking App > Select "Always"
  • For Android, touch and hold the Stanford Medicine Parking app icon from the home screen > select app info > Permissions > Location > Select "Allow all the time"

3. Next, you will see a screen showing your parking permit options

• It will default to the current date until 4 PM the same day
• Starting at 4 PM, you can book for the following day
• Please note, parking at the Pasteur Staff Garage is extremely limited and permits are sold out within the first 20 minutes

4. Select "Find Parking"

5. Select the arrow with the parking permit price that is pointing to the 500 Pasteur Staff Garage. Then select “Book Now” at the bottom of the screen

6. A tab will show up displaying the details of the parking permit

7. Select “Carpooling Group” to identify who you will be carpooling with

• You will see the list of everyone who is in your carpooling group
• Select each person you will be carpooling with that day If you add 1 person from your carpooling group, your parking price will be reduced by 50%
• If you add 2 or more people, your price will be free
• Please note, actual pricing will depend on the number of people actually riding

8. To add payment information, select “Tap to add credit card”

If you need to update your payment method, please delete the old payment information before attempting to add a new one

9. Once steps 1-8 are completed, select "Book Parking" to confirm your reservation

10. After you have confirmed, you will be able to view your reservation on the “Reservations” tab in the app

1. When you arrive at the parking garage with your carpool riders, pull up to either entry gate and the gate should open automatically.

2. If the gate does not open:

• Open the Stanford Medicine Parking app
• Select "Reservations" at the bottom to view your reservation
• Enlarge the QR code by selecting it
• Scan the QR code at the entry machine to open the gate

1. Within 5 minutes of entering the garage, each rider’s status should automatically change to “Scanned”. This means that the carpooler is verified

Select the refresh button on the top right-hand corner if a rider's status does not change to "Scanned"

2. If riders are not automatically scanned within 4 minutes (there is a visible timer in the "Reservations" tab), each rider should enlarge their QR code and the driver must select "Scan Riders" to manually scan each rider's QR Code

3. All riders must be verified (scanned) within 5 minutes to receive the discounted carpool parking price

If any of the riders are not scanned, the parking permit will revert to the full price or to the price for the number of riders who are scanned

1. When you are ready to leave for the day, open the reservation page on the app – you should see two buttons: “Left Exit” and “Right Exit”

When you are pulling up to the garage exit gate, select the appropriate button to open the gate

2. If the open gate buttons are not working, scan the QR code from your reservation again at the exit machine

• If you have trouble exiting, push the intercom button on the machine or call 650.736.8000
• Please note, if you scanned your QR code upon entry, you must scan your QR code to exit